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A course that propels you towards creative problem-solving
Design thinking is used as an organizational learning process to pre-empt disruption of the VUCA environment. Our Design Thinking Course teaches you to leverage fundamental design thinking principles and innovative problem-solving tools to solve business challenges. A definite path to drive differentiation and be customer relevant in a VUCA world.
100% Live
synchronous Course
Global Faculty
from elite institutes
UCLA Extension Certification
as a record of participation
Integrated Group Work
on real-world projects
Overview
Design thinking has been the key differentiator which has enabled firms like Apple, IBM, Google, Airbnb, PepsiCo, and Nike to be successful brands. Rapidly changing business environments, disruptive technologies, interconnected economic landscapes, evolving customer needs and preference, rapid transition to market space has made it imperative that business entities, academic institutions, government bodies to be agile in design and delivery of products and services as per the voice of the customers.
This program will be an experiential learning journey, bringing together business leaders, technocrats, academia and industry experts for an enriching, multi-disciplinary learning on the inescapable need for leaders to infuse an organization-wide culture of design thinking and integrating technology for business success by focusing on customer centric products, service and processes
What you will learn:
Upon completion of the program, you will be ready to apply your knowledge to lead strategic decision making to leverage design thinking in your business.
This program is designed for business leaders and thought leaders with a desire to leverage design thinking for business innovation, competitive advantage and create a future-ready enterprise which sustains and grows in the dynamic and complex business environment.
This program will benefit you if
Upon successful completion of the course, you will be awarded a Record of Participation from the University of California, Los Angeles (UCLA) Extension.
You can share your Record of Participation in the Certifications section of your LinkedIn profile, on printed resumes, CVs, or other documents.
The program is structured equally along the five essential elements of building a smart digital roadmap for an organization
Orientation
You will be welcomed to the program and start connecting with fellow participants in the program and get an overview of the forthcoming program. You will also start forming teams and start considering questions to explore in your customized project work.
Module 1
Design thinking for customer-centric innovation
This module compares design thinking to traditional lean thinking as a traditional approach to solve problems based on process improvement. It describes its role in the human-centered design process and how it translates into innovation. It also helps gain understanding of when it is appropriate to use Design Thinking.
Live Virtual Session with Industry Expert
Module 2
Design ideation — Inspiration for products and services development
The second module is centered on idea generation after identifying customer need from a design thinking perspective and the associated product and services development framework. It explores two main pillars of design thinking — user centricity and creative ideation. Application of applied creativity using divergent and convergent thinking for design of products/services, related financial analysis, and sustainability are explored in this session
Live Virtual Group Work led by Program Coach
Module 3
Smart Processes
This module moves from the design ideation phase to experimentation and subsequent implementation. It describes how data derived ideas are transformed into concepts, prototypes, and minimum viable products/ services. This module talks about design making concepts and creating prototypes based on experimentation.
Live Virtual Session with Industry Expert
Module 4
Design breaking and Repeat Designing
The fourth module is focused on design breaking part of a design innovation process and methods to evaluate and determine the design value of such innovations. It also explains the process of repeating a design innovation leveraging rapid iteration.
Live Virtual Group Work led by Program Coach
Module 5
Organizational Strategy Setting for Design Thinking
This last module describes the adoption process deployed by organizations for promoting an all pervasive design thinking culture in the organization. It provides insight on how firms, irrespective of size or industry sector, have adopted this diffusion by realigning the organizational structure, culture, and strategy. It also provides insights on the key performance indicators and success factors of such an adoption in an organization.
Post Program
Record of participation from the University of California, Los Angeles, (UCLA) Extension
+ Knowledge updates + Alumni Community + Social interactions